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future of ecommerce 2023

The Future of Commerce: [NEW] Trends to Watch in 2023

Let’s explore the latest trends that will predict the future of eCommerce in 2023. how advancements in AI, VR, and mobile technology transform the industry? From personalized product recommendations to virtual shopping experiences, businesses are leveraging emerging technologies to enhance customer experiences, streamline operations, and drive growth in the digital marketplace.

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Hootsuite acquires heyday

Hootsuite acquires AI leader Heyday for $60M

Hootsuite today announced its acquisition of Heyday, a Montreal-based conversational AI platform that enables brands to deliver personalized customer experiences through 1:1 messaging conversations. Hootsuite, a pioneer in the social media management category will now allow brands to fully leverage conversational AI to create a better customer experience with this acquisition.

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Amazon buys messaging app Wickr (2021)

Amazon buys encrypted messaging app Wickr

Amazon has just announced it has acquired the encrypted messaging app Wickr. The messaging app should be incorporated in its Amazon Web Services (AWS). Wickr, which was founded in 2011 and is based in San Fransisco, describes itself as the “most secure” video conferencing and collaboration platform. Terms of the deal were not disclosed.

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