Montreal, QC– March 1– MTL+Ecommerce, the #1 Hub for Ecommerce, Startup & Tech, today announced the formation of its Strategic Advisory Board and the appointment of several top executives from across various industries, public organizations and governments.Continue reading
TikTok for Business is a huge opportunity for marketers who wants to increase sales and brand awareness. Learn why Businesses have taken advantage of TikTok Ads to reach their audience.Continue reading
Alimentation Couche-Tard Inc. and the French grocer Carrefour SA have abandoned takeover talks but have decided to extend their discussions to examine opportunities for operational partnerships.Continue reading
It can be very tempting to only provide an email or contact form for visitors to reach you if they have questions. However, in this day and age of instant communication, they want an answer right this second.
Can your customers ask questions 24/7? Visitors who engage with a live chat, especially, expect a quick response.
I found these statistics:
- Customers who chat before purchasing have a 40% higher conversion rate.
- Live chat has the highest satisfaction levels for any customer service channel, with 73%, compared with 61% for email and 44% for phone.
- It is also 400% less expensive than phone support.
- Over 60% of millennials use live chat for questions.
Add a Live Chat if your store doesn’t already have one! What has been your experience with having (or not) a Live Chat on your site? Let me know in a comment below!
- Consumers prefer live chat for customer service: stats
- 4 Reasons Your eCommerce Store Should Have Live Chat
- Why Should E-Commerce Companies Use Live Chat?
*** This is a guest blog post by Matt Tanguay where he shares his numbers-backed findings in the form of Ecommerce conversion tips ***
WeCommerce, , a Canadian e-commerce technology holding company managed by Andrew Wilkinson’s Tiny Capital, is set to go public on the TSX Venture Exchange (TSXV). WeCommerce is expected to start trading under the symbol “WE.V” at the opening of the markets on December 14, 2020.Continue reading
Salesforce announced that it plans to buy Slack Technologies — provider of the popular workplace-messaging system — in a cash and stock deal worth $27.7 billion.Continue reading
MTL+Ecommerce: Hudson’s Bay is joining thousands of other Canadian retailers who are already seeing the benefits of offering PayBright to their customers. Implementing Paybright Technology is a huge opportunity for both retailers and consumers.Continue reading
Heroes, a European e-commerce business operating a similar model to unicorn Thrasio in the U.S plans to become Europe’s largest acquirer and operator of “Fulfillment by Amazon” (FBA) brands. Heroes exits stealth mode and raises $65 million in funding round.Continue reading
While Amazon has managed to crack, and often dominate, most retail markets, the lucrative one for prescription pharmaceuticals has remained elusive. Investors have been expecting the Seattle-based firm to make a move into the pharmacy space since at least 2018, when Amazon acquired online pharmacy PillPack for more than $750 million. Well, It’s now a reality! Amazon Pharmacy, a new store on Amazon, allows customers to complete an entire pharmacy transaction on their desktop or mobile device through the Amazon App.Continue reading
MTL+Ecommerce is partnering with job platform Jobbio to give readers and community members access to career opportunities in some of Canada’s top Ecommerce, startups , ecommerce businesses and tech Hubs. The partnership will combine Jobbio’s impressive technology with MTL+Ecommerce’s dynamic community to showcase the best companies in Ecommerce, Startup & Tech that are hiring in Canada. it will also allow the MTL+Ecommerce’s audience to apply to these companies directly.Continue reading